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SCDMS® Since 2018

Submarine Cable Document Management System

Get Your Cable Documents Out From under Water

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  • HOME
  • SOLUTIONS
    • Powerful Features
    • SCDMS Enables Secure Remote Work
    • Full-Service Options
  • SECURITY
    • SCDMS SECURITY: Users, Files, System
    • COMPLIANCE: NIST, DFARS Rule, CMMC, GDPR
  • STRATEGY
    • Case Study
    • Cyber Blog
    • Emergency Repairs
  • SUPPORT
    • SUPPORT TICKET
    • FAQs
    • Printable Flyer
    • Press Releases
    • Privacy Policy
    • About GBS, the Provider of SCDMS
  • DEMO
  • QUOTE
SCDMS FAQ
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Questions?
SCDMS is the Answer!
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FAQ

Our Custom Features, Security Enhancements and Convenient Document Management System provide you with the one-stop instant access that frees up time and resources so you can focus on the business at hand.

WHAT IS SCDMS®?

What is SCDMS®? Expand

SCDMS® is a document management system that is designed specially for managing all of the documentation associated with submarine cable systems.

It is a secure, patented online service that is designed to intuitively manage cable documents. The folder structure is already set (with custom options available) so that you can start organizing your files from the first day you login. The folders are designed with images for easy recognition.

According to our research, SCDMS® is the first submarine cable document management system that is NIST SP 800-171 compliant; implementing best practice security standards at the edge and at the core of SCDMS®.

 

How is SCDMS® different from other Document Management Systems? Expand

 

SCDMS® is designed by Cable Experts for cable systems.

The layered folder system is already set up for all of your files - whether you are planning to build, in the midst of building, maintaining, repairing or selling your cable system.

SCDMS® is the Secure Solution for managing the documents at every phase of your cable system.

SCDMS®is built with intentional security features that meet high standards, including for managing controlled unclassified information. These features are unlike most document management systems and offer protections that you can engage to keep your documents well-managed and private to your specific users.

The SCDMS® Support Team will upload your ENTIRE CABLE LIBRARY - regardless of what form it is in (unorganized, paper, flash drives, DVDs etc.) Our special "LEGACY SERVICE" will free you up to manage your cable system while we manage your cable documents!

See more FEATURES here!

SCDMS®  manages Terrestrial Cable Documents as well. Contact us for more information.

Can we integrate/bundle SCDMS® into a product or service that our company currently offers? Expand

Give us a call! SCDMS® is adding value in unique ways to other businesses around the world.

Call us about your business opportunity at (800) 931-3776 x801 today.

Is SCDMS® a stand-alone Server or a Cloud system? Expand

SCDMS® is a cloud-based system - you need no bulky servers to subscribe! Simply log in securely anywhere in the world with an internet connection.

Our priority is to give you more room so you spend less time filing papers and searching binders, and spend more time focusing on your cable system or NOC.

 

Can I watch a DEMO? Expand

Yes! Click here to view a 2 minute DEMO now!

 

To schedule a personal DEMO with Q&A time, please call (800) 931-3776 and Press 1 for Sales or Dial x801

or EMAIL support@scdms1.com

or FILL IN our easy online REQUEST FORM here!

Can we add our terrestrial cable systems to SCDMS®? Expand

YES! Speak to our Sales team about the convenience, security and organization SCDMS® will contribute to your terrestrial cable system management.

During what phase of our Cable System should we start using SCDMS? Expand

SCMDS® is a powerful tool for every phase of your cable system development.

The specialized folder structure manages documents specifically to fit into each phase - from design to transferring ownership.

How is SCDMS® Different from other NOC Management software? Expand

SCDMS® is specifically designed to organize every type of file associated with SFOC systems from planning to transferring ownership. It is accessible from any internet browser. There are a range of User access roles from "Viewing Only" to "Ability to Upload" to provide access only for what is needed.

SUBSCRIBING

How much does SCDMS® cost? Expand

Great news! SCDMS® pricing is based on your specific system and cable library needs. We want to provide exactly the level of Customer Support that you need - and that differs from company to company.

We have custom options and "A-la-carte" Add-ons that help to make your life easier. Once you reach out, we have a few brief questions to ask you - like what is the current condition of your cable library, what are you looking for in a cable document management system, approximately how many users do you think you will have, etc.

In this short, initial Client Consult, we will ask you several general questions, answer any of your questions, and then provide a custom quote that will help you achieve your document management goals with SCDMS®.

Let Us Help You

Call for your Custom Quote Right Now

We have experts waiting to speak to you: (800) 931-3776

How do we sign-up for SCDMS®? Expand

It's Simple to Sign up for SCDMS®! 

With Best In Class Customer Service, we assign you an Account Executive, find out the condition of your current SFOC library. and recommend a Subscription that will meet your business needs.

 

CALL OR EMAIL TODAY!
Jim Olson
(800) 931-3776 x801

EMAIL: jolson@scdms1.com
support@scdms1.com

How many landings and systems can I manage with my Subscription? Expand

SCDMS® is designed to manage your entire cable system - including Documents covering multiple landings, locations, even multiple systems, can all be managed within your SCDMS® subscription.

The capacity is nearly unlimited. Pay for the range of document space and users you require, and we will set up your individual Cable Systems in separate SCDMS® systems accordingly.

Ultimately, we would love to hear about your requirements and share how SCDMS® can change the way you work today!

Can we bundle SCDMS into an existing contract we have with the SCDMS® service provider, Global Broadband Solutions, LLC? Expand

YES! We love providing full-service solutions to our customers. We know the value and the resource-saver that SCDMS® has already brought to cable owners and operators around the world.

Contact our Business Development team about including SCDMS® in your contract with Global Broadband Solutions, LLC.

How can we become an SCDMS®reseller or bundle with our current offerings? Expand

For all partnership or integration questions, please contact our SCDMS® Business Development expert Jim Olson.

Call:  (800) 931-3776 x 801
jolson@scdms1.com

LEGAL

Who owns our Intellectual Property that is stored in SCDMS®? Expand

You do!

SCDMS® is a document storage and management repository. The platform is a steward of your documents and data, and you, the customer, retain full ownership and control.

How is SCDMS® legally protected? Expand

The unique architecture and processes built in to SCDMS® are patented. The SCDMS® name is a Registered Trademarked.

Our goal is to protect your cable information with a service that is both unique, convenient and secure.

Can we use the SCDMS® logo on our website? Expand

We love when our happy customers promote our service! Please contact our friendly staff to submit your request prior to posting the SCDMS® logo or name.

(800) 931-3776 x801

Can we mention our use of SCDMS® on our website or in our promotional materials? Expand

Thank you for wanting to promote your subscription to SCDMS®!

Before re-posting the trademarked SCDMS® name, logo, website or other information, please contact our Support Team who will be happy to provide you with the legal guidance required before making any public posts.

(800) 931-3776

FILE MANAGEMENT

Is there a LIMIT to the number of files we can store on SCDMS®? Expand

SCDMS® is designed to store YOUR ENTIRE cable document library! 

The SCDMS® Administrator will have an initial Client Consult with you to understand your needs and to prepare your system to hold all of your files in the folder structure that best suits your cable system.

What types of files can we upload? Expand

SCDMS® is built to host every type of file needed to plan, design, build, maintain, repair and sell cable systems.

  • Complete Marine and Desktop Studies,
  • Feasibility Studies,
  • Permits,
  • Host crossing agreements,
  • Spares inventory and inventory control,
  • Current day site inspections,
  • Evaluations and trouble ticket storage and control,
  • RPLs, SLDs,
  • Contracts,
  • Warranties,
  • Design/Engineering plans,
  • Photographs,
  • Maps,
  • Spreadsheets,
  • Word processing and pdf documents,
  • Drawings,
  • Video,
  • Sound Files and
  • DOZENS more.
Can we have our entire cable library UPLOADED FOR US? Expand

YES! The SSCDMS® Support Team is available to provide this service to you.

Ask for our Legacy Service and have your entire file library uploaded for you - including scanning paper documents and files on DVDs, CDs, flash drives, etc.

Contact our team today to design a solution tailored to your needs.

What if our cable library is very old and consists of paper files in multiple locations? Expand

We work with libraries of every condition!

All paper? Use our Legacy Service and the SCDMS® Support Team will scan your paper, upload into your SCDMS® system, then virus scan, name your file, and then organize into the appropriate folder for you. An invaluable service saving you staff time, resources and money!

We will help you organize your cable library into a system that is manageable. SCDMS® is a problem solved!

USER MANAGEMENT

Will all Users be able to print all documents? Expand

SCDMS® allows you to designate Administrators and Users with tiered abilities to print, upload and read information.

SCDMS® is built to be NIST 800-171 compliant and contains various precautions to remind users of security protocols. Your specific requirements can be discussed with the SCDMS® Support Team so that we can work with your specific needs.

What is the GBS SCDMS® Administrator? Expand

The "SCDMS® Administrator" is the lead of our SCDMS® Support Team and is assigned to serve your company's SCDMS® issues. The SCDMS® Administrator will oversee your system setup, interface with your company Administrator, and also help troubleshoot User or Access issues escalated from your Company Administrator.

SCDMS® works on your behalf and provides the quality support needed to manage your cable documentation well.

What is the Customer Administrator? Expand

The "Customer Administrator" is the person from your own company who sets up your SCDMS® Users and their access roles. Your Customer Administrator interfaces with the GBS SCDMS® Administrator regarding any issues that require additional support. Having a single channel helps both with efficiency and security.

Would you like to Outsource your Administrator Duties to our SCDMS® team? We have a convenient option to provide this as part of our full-service turnkey SCDMS® Solution.

SECURITY

What if our business doesn't require NIST Compliance? Expand

NIST SP 800-171 Compliance means greater security for all of our customers.  It includes added layers of access, storage, and malware protections. SCDMS® is monitored 24/7 by a Security Operations Center.

We built NIST compliance into the actual design of our architecture so that all of our customers can benefit.

*Systems that require NIST compliance will receive additional on-screen security banners and logging/monitoring watermarking features as a means to meet the NIST requirements.

What is the advantage of NIST Security? Expand

NIST security is a series of 110 controls that strengthen the layers of security to the SCDMS® system and within it.

For example, having NIST security means that your Users will sign in using Multi-Factor Authentication - 2 methods of sign in. It provides for data encryption while files are in transit and at rest. NIST ensures that any Controlled Unclassified Information is handled according to best practice protocols.

In an age of digital compromise, SCDMS® provides a secure, cloud system for its worldwide users, protecting against data loss and unauthorized access.

SUPPORT

Who can I contact for Technical Support for our SCDMS® System? Expand

Call (800) 931-3776 and press 3 for Support

or

Email support@scdms1.com

Who can I contact for General Questions about SCDMS®? Expand

Call (800) 931-3776 OR complete the easy form below and we will email you an answer to your question.

BILLING

Can we pay Monthly or Annually? Expand

Yes! We are flexible to work with you regarding your preferred subscription time frame.  Ask about our discounts for paying in one annual sum.

Can we purchase with a Purchase Order? Expand

Yes! Speak to our Billing department at (800) 931-3776 Press 2 for Billing

Who do we speak with about our Invoice Questions? Expand

Please contact SCDMS® Billing at (800) 931-3776 x802 or just Press 2.

Have a QUESTION you'd like answered about SCDMS? Expand

CLICK HERE and submit your question.

One of our Experts will reply quickly!

Or Call (800) 931-3776

DO WE NEED SCDMS®?

BUILDING A Cable System?

Start Right- Build Right. Upload of all your DOCUMENTS from the planning stage to the maintenance phase into your SCDMS® System. Have everything available for SMEs, Investors, Contractors and Managers in a secure click.

Once you start planning with everything in SCDMS®, you will never want to plan another system without the convenience of having thousands of searchable pages at your fingertips.

Tracking CROSSING Agreements?

Stay Up-to-date.

Danger, expensive repairs and lost connectivity - just a few of the risks of not having the most current Crossing Agreements on hand.

SCDMS® provides the platform to keep Crossings not only updated, but accessible to team members around the globe.

MANAGING your existing SFOC system?

Simplify.

Where are your thousands of pages of documentation saved? Across how many locations?

Only SCDMS® gives you a one-stop-shop to manage everything from the design phase, to permit applications, meeting minutes, spares, inventory, trouble ticket storage and more.

Your entire Cable Maintenance History - including all Wet and Dry Plant - are conveniently managed in a pre-set folder structure that is intuitive for the submarine cable industry.

Our CUSTOM FEATURES provide flexibility and a range of options to suit SCDMS® to your business needs and goals.

Need a Cable REPAIR?

Save Money.

Anchoring, fires, cable breaks, fishing dredges, weather-related emergencies, accidents  - both from natural and human causes - can cause millions of dollars in damage.

Not having quick access creates costly delays. SCDMS® creates efficiency, saves money and time.

Have your original "As Built/As Laid" charts accessible at the touch of a button with SCDMS®.

See this powerful Case Study where SCDMS® expedited the entire repair process!

SELLING or TRANSFERRING SFOC Ownership?

One-Stop Downloads.

Don't you feel great when you buy a car and the seller has all of the service records in one batch to hand you for review?!

Increase the value of your cable system by having all records in your secure SCDMS® cloud location. At the time of transaction, literally just hand over the Master Login and have everything transferred at the touch of a button.

Convenience. Credibility. Value.

SCDMS® is the only NIST compliant one-stop-shop in the industry that manages all of your submarine cable documents in a single, secure online system.

Contractors need files shared REMOTELY?

Cable systems are built and managed by teams of contractors from various locations. When teams finish their work, often the knowledge and documents travel back with those individuals.

SCDMS® provides a platform for all Crossings, RPLs, Inventory, Warranties, etc. to be uploaded and properly maintained, regardless of staff or location.

This is the Repair Tool that you need to save time and money.

Marine Route Survey or Desktop Study?

Start Here.

The Business Case, Feasibility Studies, Contracts, Permits, Desktop Studies, Route Surveys and all route planning and engineering documents comprise hundreds and hundreds of pages of critical material.

SCDMS® provides you with one secure system that is already organized to manage these files according to purpose.

SCDMS® is built BY CABLE EXPERTS FOR CABLE owners, operators and contractors.

We understand the needs and challenges and have built a highly secure NIST SP 800-171 compliant system to solve your most pressing paper problems.

Running a NOC?

Manage Well.

Free up your Managers to stop looking for documents and focus on running your Network Operations Center (NOC) instead. 

Run Your NOC Smoothly With SCDMS®

  1. Have Quick Access to Documents for Repair, Upgrade, Maintenance or Other Event
  2. Have access by customer network, equipment vendor, geographic areas, etc. for Repairs.
  3. Version Control of Documents
  4. User Access Control and Management (New Employees, Employees that leave, etc)
  5. User Auditing for Data Loss Prevention
  6. Maintain Continuity of Data
  7. Maintain ISO documents
  8. Have all contracting and warranty documentation on-demand
  9. Manage Equipment lists and code version control in 1 click
  10. Have instant access to Network month-over-month Performance Metrics

Require Greater DOCUMENT SECURITY?

SCDMS® is NIST SP 800-171 compliant, which means greater protection for your information. See details here!

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Thanks for your question! A member of the SCDMS Support Team will review and post an answer to your question in our FAQs.

Have more questions? Watch a 2 minute DEMO HERE or get in touch with one of our expert team members.

Questions?Ready to Subscribe?Request a Quote?

SCDMS

CALL NOW (800) 931-3776

Call SCDMS®: Press 1 for Sales, 2 for Billing, 3 for Support

If you know your extension, you can dial it at any time.
x801 Jim Olson

It's time to get your entire cable library out from under water and in one secure, online location.

FEATURES

Discover All the Ways SCDMS® Frees You Up to Focus on Your Business While We Make Document Management Our Business. See FEATURES Here.

SECURITY

Sleep better knowing your important data is monitored 24/7 in a NIST SP 800-171 Compliant system, with many User, Administrator  and Document Controls.

INTEGRATIONS

Business Development opportunities are helping cable owners and operators around the world benefit from the power of SCDMS®. See the POSSIBILITIES here.

FAQ

Got Questions?

We have answers.

Click Here.

Did you know you can keep ALL THIS in SCDMS®!? CLICK HERE Expand

Complete Marine and Desktop Studies,

Feasibility Studies,

Permits,

Host crossing agreements,

Spares inventory and inventory control,

Current day site inspections,

Evaluations and trouble ticket storage and control,

RPLs, SLDs,

Contracts,

Warranties,

Design/Engineering plans,

Photographs,

Maps,

Spreadsheets,

Word processing and pdf documents,

Drawings,

Video,

Sound Files and more.

Get In Touch!

1-800-931-3776

Leesburg, Virginia, USA

support@scdms1.com

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Compliance Features: NIST, CMMC, DFARS

 

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2 MINUTE DEMO

Frequently Asked Questions (FAQs)

About Us

SCDMS® is a patented secure cloud service that manages all documentation related to planning, designing, building, maintaining, repairing and selling Submarine Fiber Optic Cable (SFOC) systems.

SCDMS® was developed by a team of IT, security and undersea cable experts at Global Broadband Solutions, LLC.

 

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